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Laboratory Improvement Implementation

Discover how to implement your performance improvement project and manage change.

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About Laboratory Improvement Implementation

An online program consisting of 45 minutes of e-learning that will teach you how to prepare, plan, and execute the project implementation and manage change.

Developed by:
Power of Process
45 minutes
Learning Mode:
Certificate of completion


  • The Business Case
  • Implementation
  • Change Management



Andre Gouws

Andre is a seasoned skills development professional with over 27 years of experience in the learning and development sphere. He holds a degree in electrical engineering with an international diploma in teaching and training. He has completed the Management Advanced Program through Wits Business School and is a certified NQF assessor, moderator, and workplace coach. André's passion for helping people reach their potential is evident through his hands-on teaching methods. He is known to inspire, motivate, and develop people to help them achieve their business objectives and career aspirations. His engineering background, combined with human resources experience and business management acumen, provides him with a unique skill set to research, develop, and deliver skills development programs that truly impact the bottom line. He is passionate about laboratories and their role in the quality of life and making us live longer, healthier and stronger. With this in mind, he has developed the Power of Process skills development programs that help laboratories enhance patient care through business management and laboratory performance improvement in a rapidly changing environment. He has also authored a textbook called "The Guide to Management for Laboratory Leaders" that is available at

Chapter 1: Laboratory Improvement Implementation

The Business Case

12 minutes

This module explains how you can ensure that the scenario to be implemented is aligned with the strategic objectives of the lab. It shows how to identify possible risks and manage it proactively. It demonstrates how to structure the business case for project implementation.


15 minutes

This module explains the steps to follow when implementing a performance improvement project.

Change Management

18 minutes

This module addresses the different types of change, change resistance, and the impact of change on the laboratory organization. It explains how change agents can help the lab accelerate change. The module explains Kurt Lewin’s Change Model and how change can be implemented from beginning to end.