Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of emotional intelligence have been around since at least the 1900s, but Wayne Payne first introduced the term in 1985.

• Self-management
• Self-awareness
• Self-regulation
• Self-motivation
• Empathy
• Understanding and managing your emotions
• Communication
• Benefits of emotional intelligence
• Emotional intelligence in relation to the workplace
• Optimism and pesimism
• Effectively impacting others