LabVine Learning Courses - Laboratory Performance Problems

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Laboratory Performance Problems

Obtain a holistic view of your laboratory regarding its value chain, process, & performance.

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About Laboratory Performance Problems

An online program consisting of 40 minutes of e-learning that will help you to understand the laboratory value chain, process, and performance. With a holistic understanding of your lab, you will be able to identify the right performance problem and define the problem statement.

Developed by:
Power of Process
Duration:
40 minutes
Learning Mode:
eLearning
Certificate:
Certificate of completion

Topics

  • Understanding the laboratory value chain
  • The laboratory as a process
  • Understanding laboratory performance
  • Problem-solving

Pricing

Instructors

Andre Gouws


As the Head of Product and Methodology at OIM, André brings a wealth of expertise as an HR and Learning and Development (L&D) Executive. His extensive experience spans leading large L&D teams in listed companies to founding a skills development company focused on business and process improvements for medical laboratories. Through LEAN and Six Sigma methodologies, he successfully expanded this venture globally, reaching markets across the USA, South America, Canada, the UK, Europe, and Southern Africa. With a career spanning 30 years, André has been instrumental in designing, developing, and implementing a range of HR systems and accredited management and leadership development programs. These initiatives have had a significant financial impact on both internal and external clients and remain in active use today. André’s expertise encompasses business and process improvement methodologies, global skills development standards, coaching, and the management of multi-disciplinary teams across regions.


Chapter 1: Laboratory Performance Problems

Understanding the Laboratory Value Chain

9 minutes

This module explains how the lab must constantly balance cost-efficiency with service delivery and continuity within its value chain and the levers to improve overall performance to deliver a quality test result at an affordable price and within a reasonable turnaround time.

The Laboratory as a Process

7 minutes

This module looks at basic processes and the inefficiencies that can occur and identify more efficient work methods.

Problem Solving

14 minutes

This module explains how to define a problem and how to approach it as a function of its causes.

Understanding Laboratory Performance

10 minutes

This module shares insights about targets and target setting to determine where the lab is in terms of current performance and where it could be using the triangle of pain.