This course offers practical tools for recognizing interaction patterns, improving communication, and enhancing team dynamics. Exploring concepts such as ego states, transactions, life positions, and interaction analysis, participants will develop deeper insights into their interactions at work and in personal relationships, leading to better connections.
As Head of Product and Methodology at OIM, André is a seasoned Learning and Development, HR, Process Improvement, and Management and Leadership Subject Matter Expert with over 30 years of experience. His career journey includes leading large L&D teams within listed companies and being instrumental in the founding of a successful skills development company specialising in business and process improvements for medical laboratories. Leveraging LEAN and Six Sigma methodologies, André expanded this venture globally, impacting markets in the USA, South America, Canada, the UK, Europe, and Southern Africa. André has a proven track record of designing, developing, and implementing innovative HR systems and accredited management and leadership development programs. These initiatives have delivered measurable financial benefits and continue to be widely utilised by both internal and external stakeholders. His expertise spans business and process improvement methodologies, global skills development standards, coaching, and managing diverse, multi-disciplinary teams across international regions.