LabVine Learning Courses - Lab Management Online (LMO)

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Lab Management Online (LMO)

Develop the key management capabilities required to manage a lab and improve your quality and the bottom line.

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OVERVIEW | CREDITS | PRICING | MODULES

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About Lab Management Online (LMO)

Lab Management Online is a 10-week laboratory management course that will provide you with comprehensive conceptual knowledge and the practical skills needed to become a Laboratory Manager. This course empowers staff with a technical background to transition into a leadership position. Note that "online" refers to pre-recorded, on-demand e-learning content.

Developed by:
Power of Process
Duration:
10 weeks
Learning Mode:
eLearning
Certificate:
Certificate of completion

Topics

  • Managing Operations and Processes
  • Managing Teams
  • Leadership and Change Management
  • Managing Finances
  • Managing Quality

Credits

SMLTSA
30 CEU
RCPath
30 CPD
PACE
20 Contact Hours

Pricing

Chapter 1: Managing Operations and Processes

Understanding Strategy

30 minutes
Graded

This module will give you a clear understanding of the laboratory context and purposes. You will understand how to align and support the strategy.

Strategy Creation: A Three-Step Process

30 minutes
Graded

This module will guide you in understanding the 3-step process to analysing your operational strategy.

Strategy Development Tools: PEST

30 minutes
Graded

This module will guide you in understanding the PEST methodology and how to implement this analysis effectively.

Strategy Development Tools: SWOT Analysis

30 minutes
Graded

In this module, we will discuss four factors of a SWOT analysis as well as how to conduct a SWOT.

Strategy Development Tools: Porter's 5 Forces

30 minutes
Graded

In this module you will acquire an understanding of what Porters Five Forces are and how to utilise them to determine your competitive position.

Understanding the Laboratory Process

30 minutes
Graded

This module will guide you in understanding the laboratory processes such as workload, service delivery, and the bottom line.

The Laboratory Design Process

30 minutes
Graded

In this module you will be able to identify the performance objectives of process outputs and the factors on how design can support it.

Planning and Control: Part 1

30 minutes
Graded

This module will guide you in understanding what planning and control are and how it is affected by supply and demand.

Planning and Control: Part 2

30 minutes
Graded

This module will build on your understanding of what planning and control is and how it is affected by supply and demand.

Operational Improvement Models: Part 1

30 minutes
Graded

In this module we will identify and explain various best practice business models, specifically Business Process Re-engineering and Total Quality Management, which will assist you in making an impact in improving your laboratory’s performance.

Operational Improvement Models: Part 2

30 minutes
Graded

In this module we will identify and explain various best practice business models, specifically Lean and Six Sigma and Theory of Constrains, which will assist you in making an impact on improving your laboratory’s performance.

Operational Improvement Models: Part 3

30 minutes
Graded

In this module we will identify and explain various best practice business models, specifically Six Sigma, DMAIC and DMADV, which will assist you in making an impact in improving your laboratory’s performance.

Objective Setting and Organisation of Work: Planning

30 minutes
Graded

This module will expand on the various objectives, functions and critical success factors to ensure effective planning.

Objective Setting and Organisation of Work: Delegation

30 minutes
Graded

This module will define what delegation is and how to implement a successful delegation plan.

Objective Setting and Organisation of Work: Supervision

30 minutes
Graded

This module will help you understand the different tools for effectively supervising your team.

Chapter 2: Managing Teams in the Laboratory

Performance Management

30 minutes
Graded

This module focuses on the aspects of performance planning and goal setting, continuous feedback, and coaching as well as regular reviews as part of the performance management process.

Getting your Team Together

30 minutes
Graded

Effective teams generate synergy through a coordinated effort. This synergy may not always be present at the time that the team is formed. The team evolves through different stages before this synergy is. This module focuses on the stages of team development and the different types of teams that can exist.

Building an Effective Team

30 minutes
Graded

Good teams don’t just happen by accident. Therefore, it is important for the lab manager to understand the key elements of how to build an effective team. This module unpacks the components of a team charter and the training needs analysis process for building an effective team.

Maintaining an Effective Team

30 minutes
Graded

The key to maintaining an effective team lies in the ability of the laboratory manager to motivate team members and manage diversity and any conflict that may arise. This module focuses on these aspects of maintaining an effective team.

Group Dynamics

30 minutes
Graded

There are various factors that impact the dynamic of a team. Factors such as member roles, team size, and individual behaviors can all affect the dynamic of a team or group. These factors will be unpacked in this module.

Chapter 3: Leadership and Change Management in the Laboratory

Leadership Characteristics

30 minutes
Graded

This module describes the characteristics required for effective leadership, i.e. to lead a group of people towards a common goal.

Toxic Leadership

30 minutes
Graded

This module unpacks the factors contributing to toxic leadership and the impact thereof on employee performance and business productivity.

Key Concepts and Types of Change

30 minutes
Graded

Change is inevitable in the laboratory landscape. This module looks at different types of change and how change affects the laboratory.

Chapter 4: Managing Finances

Introduction to Financial Management

30 minutes
Graded

This module introduces the framework that makes up the financial function. Components of this framework such as the value of financial management, drivers that shape the implementation of financial activities and roles within the financial function will be discussed in this module.

Introduction to Accounting Transactions

30 minutes
Graded

This module unpacks the accounting elements and describes the recording of transactions in the accounting system.

Balance Sheets and Cash Flow Statements

30 minutes
Graded

This module focused on the reporting function of accounting which deals with the creation of financial statements. The balance sheets and cash flow statement were described.

The Income Statement

30 minutes
Graded

Financial statements are the core financial documents in an organisation, and provide different views on the company’s finances. This module described the third type of financial statements, namely the income statement.

Introduction to Budgets

30 minutes
Graded

This module defines the terms associated with budgeting and describes the process of setting a budget.

Controlling Costs

30 minutes
Graded

This module discusses cost control and the ways and strategies that companies use to manage their cost drivers.

Making Financial Decisions

30 minutes
Graded

This module focuses on how decision-making is supported. Aspects such as enterprise resource planning systems, analysing budget variances and identifying opportunities for improvement in the budgeting process will be discussed.

Chapter 5: Managing Quality in the Laboratory

Laboratory Work Area and Safety Management

30 minutes
Graded

Not managing safety and work areas in the laboratory can hinder productivity, drive up inventory costs and pose serious health and safety risks. This module describes the physical aspects of managing work areas, the 5S methodology, and elements of a safety management plan.

Fundamentals of Laboratory Quality

30 minutes
Graded

This module unpacks the fundamental building blocks of quality in the laboratory, and details the quality system essentials that act as guiding building blocks to establish a quality management system.

Quality System Essentials: Pre-analytical

30 minutes
Graded

This module details the quality system essentials that need to be addressed in the pre-analytical phase of the workflow path.

Inventory Management

30 minutes
Graded

This module describes how to manage inventory efficiently and effectively to ensure increased productivity and decreased costs.

Selection and Acquisition of Laboratory Diagnostics Equipment

30 minutes
Graded

This module describes the physical, staff and financial requirements for the selection and acquisition of laboratory diagnostic equipment. Factors that warrant selection are also included.

Analytical Process Control: Method Selection and Validation

30 minutes
Graded

Method selection is crucial for accurate and reproducible laboratory test results. This module describes the service requirements, method selection characteristics and validation requirements for selecting and implementing methods.

Document Control Management

30 minutes
Graded

Maintaining and controlling your laboratory documentation assists you in ensuring compliance with industry regulations and reinforcing quality management within your organisation. This module discusses how to utilise a system to manage information, documents, and records.

Continuous Improvement: Tools and Models

30 minutes
Graded

This module describes how to utilise quality tools to ensure continuous improvement in laboratory quality.

Continuous Improvement: Lean

30 minutes
Graded

This module describes the elements and application of the LEAN methodology to improve quality in the laboratory.

Continuous Improvement: Quality Indicators

30 minutes
Graded

The module describes the application of quality indicators to monitor and evaluate performance throughout critical aspects of the laboratory processes.

Occurrence Management: Part 1

30 minutes
Graded

This module describes how to identify and manage occurrences, as well as identify opportunities for improvement in the laboratory.

Occurrence Management: Part 2

30 minutes
Graded

This module discusses how to identify areas or elements in the laboratory that may be prone to errors. The processes for managing risks and strategies for risk management are discussed.

Customer Service in the Laboratory

30 minutes
Graded

This module describes how to deal with customers in a professional and effective way as well as which tools to use to assess and ensure customer satisfaction.