LabVine Learning Courses - Performance Improvement in Practice - A Case Study

Message Title

Message Explanation

Performance Improvement in Practice - A Case Study

Track the implementation of a laboratory performance improvement project from beginning to end.

Download Course Info SIGN UP

About Performance Improvement in Practice - A Case Study

An online program consisting of 120 minutes of e-learning that will demonstrate the approach, planning, execution, and implementation of a laboratory performance improvement project from beginning to end.

Developed by:
Power of Process
Duration:
2 hours
Learning Mode:
eLearning
Certificate:
Certificate of completion

Topics

  • Introduction to the case study
  • Planning for project execution
  • Understanding the laboratory context
  • Identify and define the problem
  • Internal business analysis
  • Obtaining insights
  • Scenario development
  • Implementation
  • Measuring

Pricing

Instructors

Andre Gouws


As the Head of Product and Methodology at OIM, André brings a wealth of expertise as an HR and Learning and Development (L&D) Executive. His extensive experience spans leading large L&D teams in listed companies to founding a skills development company focused on business and process improvements for medical laboratories. Through LEAN and Six Sigma methodologies, he successfully expanded this venture globally, reaching markets across the USA, South America, Canada, the UK, Europe, and Southern Africa. With a career spanning 30 years, André has been instrumental in designing, developing, and implementing a range of HR systems and accredited management and leadership development programs. These initiatives have had a significant financial impact on both internal and external clients and remain in active use today. André’s expertise encompasses business and process improvement methodologies, global skills development standards, coaching, and the management of multi-disciplinary teams across regions.


Chapter 1: Performance Improvement in Practice - A Case Study

Introduction to the Case Study

25 minutes

This module introduces the current position of the laboratory in its environment. It provides an example of a well performing laboratory and an explanation of the current as-is process.

Planning for Execution

5 minutes

This module explains the planning steps for the start of project execution.

Understanding the Lab Context

3 minutes

This module explains how to prepare for the kick-off meeting and the topics for consideration.

Identify and Define the Problem

5 minutes

This module demonstrates how the problem definitions are defined through a brainstorming session with the laboratory team.

Internal Business Analysis

25 minutes

This module demonstrates how to perform an internal business analysis using data from the LIS.

Obtaining Insights

15 minutes

This module demonstrates how to interpret the data obtained from the internal business analysis and the conclusions made.

Scenario Development

20 minutes

This module demonstrates how to develop different scenarios to address the problems defined.

Implementation

15 minutes

This module demonstrates how to select the best scenarios and how to plan for implementation.

Measuring

7 minutes

This module discusses the measurement of the various key performance indicators to determine the success of implementation.