This course delivers a simple way to organize an effective training and competence program which provides personnel with the information needed to perform their daily tasks and processes so that the laboratory can deliver high-quality services. To verify that the performance of assigned tasks remains consistent, periodic assessment of competence is needed.
Director of Formato Clinico-Projetos em Medicina Diagnóstica. Biomédica de la Universidad de Santo Amaro de São Paulo- Brasil, Master en Microbiología de la Universidad de São Paulo-Brasil, Directora de Formato Clínico Brasil/Chile, autora de varios libros de microbiología clínica.