A blended online learning program consisting of 10 hrs on-demand content and 8 weekly facilitated sessions. The course aims to equip laboratory leaders and teams to recognize the need for change and identify problems, pain points, and opportunities to solve and improve laboratory performance. Target Audience: All lab staff and teams.
As the Head of Product and Methodology at OIM, André brings a wealth of expertise as an HR and Learning and Development (L&D) Executive. His extensive experience spans leading large L&D teams in listed companies to founding a skills development company focused on business and process improvements for medical laboratories. Through LEAN and Six Sigma methodologies, he successfully expanded this venture globally, reaching markets across the USA, South America, Canada, the UK, Europe, and Southern Africa. With a career spanning 30 years, André has been instrumental in designing, developing, and implementing a range of HR systems and accredited management and leadership development programs. These initiatives have had a significant financial impact on both internal and external clients and remain in active use today. André’s expertise encompasses business and process improvement methodologies, global skills development standards, coaching, and the management of multi-disciplinary teams across regions.
Louise has 32 years’ experience within the HR & Training environment. She has been working with the Power of Process team since 2017 and worked closely with Andre Gouws to achieve their local and international accreditations. She has an absolute passion for people development and is a highly motivated individual and enjoys and thrives on new challenges. She studied Human Resource Management, Training and Development, Personnel Management, Diploma in Franchise Management and Business Management from various institutes (RAU, IPM, Unisa). Louise has always believed in ongoing self-development – Never too old to learn! She is an accredited SDF, Facilitator, Assessor, Moderator, Member of South African Institute of Management (SAIM), Human Resource Practitioner with the SABPP (Western Cape Board Member 2018/2019), was a member of ASDSA and an Associate with SAPTA. She has facilitated and consulted within various industry sectors and is accredited to facilitate over 80 different programmes and work processes. She enjoys all aspects of Human Capital development and management, from recruitment through to performance management. She has knowledge of respective legislation and extensive experience with regards to management and leadership development. She has been involved in various coaching projects for delegates and students from LTS Health Learning, Pathcare and USB (Medical students). She has successfully complete the Power of Process Champion, Power of Process Masters and Lab Transformation Improvement Programme.
